Support Team Online · Average Response: 4 Hours

Get in Touch —
ODM Rx Support

🪙 Billing & Coins ⚡ Fast Resolution 📋 Verification 💸 Refunds 💼 Partnerships
Reach Us Directly
WhatsApp Support
Coins, wallet & quick queries
FASTEST
job@odmplatforms.com
Formal queries & investor decks
EMAIL
Coin / Wallet — Resolved in 4 hours
Recruiter Verify — Within 12 hours
Refunds — 24–48 hours
💡
Invest in ODM Rx
India's Medical Jobs Opportunity
📈
Fast Growing
3× YoY signup growth
🏥
Niche Market
Medical-only, untapped
🪙
Coin Economy
Unique monetisation
📍
Pan-India
Tier 2 & 3 reach
Ready to invest? Select "Invest" in the form
💼 Connect
📋

Submit a Support Request

Support, Investment, or Partnership inquiries
💡 Save Time: Please review our Frequently Asked Questions below before submitting a ticket. Many common queries are resolved instantly there. For account-specific issues, please use the form.
🚨 Fraud Reporting Disclaimer: ODM Rx acts solely as a communication bridge between medical professionals and recruiters. If you encounter fraudulent activity or suspicious behavior from any listing on our platform, please report it immediately by selecting "Report Fraud" below. We will investigate and permanently remove fraudulent listings. Please note that removing the listing and blocking the user is the maximum extent of our administrative authority; we hold no liability for external financial or professional transactions.
🪙 Coin / Wallet ⚡ Apply Issue 📄 Recruiter Verify 💸 Refund 🔧 Tech Error 🤝 Partnership 🚨 Report Fraud 💼 Invest in ODM Rx
Fill the form below
WhatsApp number preferred for fast response

Direct email: job@odmplatforms.com  ·  Please mention your registered email or phone number.
For investment decks: type "Invest" in the subject line.

Frequently Asked Questions

Quick answers to resolve your queries instantly without waiting for support.

You can purchase coins directly from your dashboard by navigating to the "Wallet" or "Coins" section. We support UPI, Credit/Debit cards, and Net Banking. If your transaction failed but money was deducted, select "Coin / Wallet Issue" in the form above.
This is rare but can happen due to network latency. Please select "Coin / Wallet Issue" in the contact form above and provide the Job ID. We will refund the coins or manually unlock the contact within 4 hours.
Standard recruiter and clinic verification takes 12 to 24 hours. Ensure your uploaded medical registration and clinic photos are clear to expedite the process. If it has been more than 24 hours, use the form above to request an update.
If a transaction failed but money was deducted from your bank, it is usually auto-refunded by your bank in 3-5 business days. For ODM Rx specific refund requests (e.g., duplicate billing), select "Refund" in the form above.

Trusted by Leading Institutions

"
The ODM Rx support team resolved my verification issue in under 2 hours. Exceptional and highly professional service. We've hired three doctors since.
S
Dr. A. Sharma
Clinic Owner · Jaipur
"
We had a billing query regarding bulk job postings. The enterprise team contacted us via WhatsApp immediately. Best B2B support in the medical sector.
C
City Care Hospital Admin
HR Administrator · Mumbai
"
My wallet transaction failed during a critical hiring drive. I used the contact form, and the support team manually credited the coins within 45 minutes. Brilliant.
V
Dr. Vikram Rao
Hospital Director · Bangalore
"
The investor relations team was incredibly transparent. They provided the necessary deck and arranged a meeting seamlessly. Highly professional operation.
K
K. Mehta
Angel Investor · Delhi