📋 Overview
Medicity Guwahati Clinic & Diagnostic is a well-established healthcare facility in Assam's largest city, serving a diverse patient population with both outpatient and diagnostic services. The clinic maintains a steady flow of patients requiring appointment scheduling, test bookings, and general inquiries handled through their dedicated call center.
🌟 Why This Role
This is an excellent opportunity for candidates with strong communication skills to join a growing healthcare team in Guwahati. The clinic offers a professional environment where you'll be the first point of contact for patients, playing a crucial role in ensuring smooth operations and positive patient experiences.
🔹 Key Responsibilities
- Handle incoming calls and respond to patient inquiries about clinic services
- Schedule appointments and coordinate with medical staff for patient bookings
- Manage call center software and maintain accurate patient records
- Provide information about diagnostic tests and procedures
- Assist with general administrative tasks as needed
- Maintain professional and courteous communication with all callers
🎓 Qualifications & Requirements
- Excellent communication skills in English and local languages
- Pleasant personality with patient-centric approach
- Basic computer knowledge and typing skills
- Previous experience in customer service or call center operations preferred
- Ability to handle multiple calls efficiently
💰 What We Offer
- Competitive SALARY & BENEFITS
Competitive — as per qualification and experience
- Opportunity to work with experienced medical professionals
- Career growth within the organization
📍 Location
Medicity Guwahati Clinic & Diagnostic, Guwahati, Kamrup Metropolitan District, Assam, India
Competitive candidates will hear back within 3 working days.